Talk:How to request Support on the Forums

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When trying to install Vortex I get the following error message   'Startup Failed' Vortex seems to be running already. If you can’t see it please check the task manager

I am trying to (re) install v 1.3.21 and have used the recommended file installation (rather than custom)

I have uninstalled Vortex and restarted my laptop prior to a reinstallation but the same error occurs

Thanks for any help