Blank thumbnail images

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The problem

If you use the built in screenshot creator in Dragon Age: Origins and try to upload your screenshot to this site then your image will not generate a thumbnail image, it will just be blank, which can be irritating for everyone.



An example of a blank thumbnail in the image share section.

Why this problem occurs

BioWare decided to add some extraneous miscellaneous information to the start of the image data before the image header (such as your character, the time of the screenshot, who took it and so on) that breaks the thumbnail creation script on this site.


How do I fix this

To fix this, you can re-save your images in an image editing program. Even simple programs like Microsoft's built-in Paint will fix this problem very quickly.

  1. Right-click the image.
  2. Select "Open with" and then choose "Paint". Your image should then open in Paint.
  3. Go to "File" -> "Save as" and resave the image as a "JPEG Picture".
  4. Select the name you'd like to save the image under, and where to save the image.

Once you have resaved your image the redundant data that breaks the thumbnail generation script is gone, and uploading the image will then work.